EcoHub Status - Incident history https://instatus.myecohub.ch EcoHub Tue, 3 Mar 2026 08:36:23 +0000 Login to EcoHub is currently not possible Type: Incident Duration: 12 minutes Affected Components: Login Mar 3, 08:36:23 GMT+0 - Investigating - Currently, logging into EcoHub is not possible. We are analyzing the cause and working to resolve the issue as quickly as possible. Further information will follow shortly. Mar 3, 08:48:25 GMT+0 - Resolved - Der Login in EcoHub funktioniert wieder wie gewohnt. Die Störung wurde behoben. Die genaue Ursache wird aktuell noch analysiert. Vielen Dank für Ihre Geduld. Type: Incident

Duration: 12 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>08:36:23</var> GMT+0</small><br><strong>Investigating</strong> - Currently, logging into EcoHub is not possible. We are analyzing the cause and working to resolve the issue as quickly as possible. Further information will follow shortly..</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>08:48:25</var> GMT+0</small><br><strong>Resolved</strong> - Der Login in EcoHub funktioniert wieder wie gewohnt. Die Störung wurde behoben. Die genaue Ursache wird aktuell noch analysiert. Vielen Dank für Ihre Geduld..</p> ]]> Tue, 3 Mar 2026 08:36:23 +0000 https://instatus.myecohub.ch/incident/cmmacsuh908j44l4lrn77pio2 https://instatus.myecohub.ch/incident/cmmacsuh908j44l4lrn77pio2 Planned maintenance work Type: Maintenance Duration: 4 hours Affected Components: Marketplace Feb 15, 05:00:00 GMT+0 - Identified - On Sunday, February 15, 2026, between 5:00 and 10:00 AM, we will be performing scheduled maintenance as part of a database migration. **The EcoHub Marketplace will be unavailable during this time.** Thank you for your understanding. Feb 15, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 15, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - On Sunday, February 15, 2026, between 5:00 and 10:00 AM, we will be performing scheduled maintenance as part of a database migration. **The EcoHub Marketplace will be unavailable during this time.** Thank you for your understanding..</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 15 Feb 2026 05:00:00 +0000 https://instatus.myecohub.ch/maintenance/cmlmlc84x0awap2a9cdhx9ylh https://instatus.myecohub.ch/maintenance/cmlmlc84x0awap2a9cdhx9ylh Planned maintenance work Type: Maintenance Duration: 6 hours Affected Components: EcoHub Processes, Provisioning Service, DXP Service, Broker Portals, Marketplace, Login Feb 8, 04:00:00 GMT+0 - Identified - On Sunday, February 8, 2026, between 5:00 and 11:00 AM, we will be performing scheduled maintenance as part of a database migration. **Services will be unavailable during this time.** Thank you for your understanding. Feb 8, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 8, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: , , , , ,

<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - On Sunday, February 8, 2026, between 5:00 and 11:00 AM, we will be performing scheduled maintenance as part of a database migration. **Services will be unavailable during this time.** Thank you for your understanding..</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 8 Feb 2026 04:00:00 +0000 https://instatus.myecohub.ch/maintenance/cml986u5k06m9sbgzsfzjsa3d https://instatus.myecohub.ch/maintenance/cml986u5k06m9sbgzsfzjsa3d Planned maintenance work Type: Maintenance Duration: 6 hours Affected Components: EcoHub Processes, Provisioning Service, DXP Service, Broker Portals, Marketplace, Login Feb 1, 04:00:00 GMT+0 - Identified - On Sunday, February 1, 2026, between 05:00 and 11:00, we will be carrying out planned maintenance work as part of a database migration. **The services will be unavailable during this period.** Thank you for your understanding. Feb 1, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 1, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: , , , , ,

<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - On Sunday, February 1, 2026, between 05:00 and 11:00, we will be carrying out planned maintenance work as part of a database migration. **The services will be unavailable during this period.** Thank you for your understanding..</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 1 Feb 2026 04:00:00 +0000 https://instatus.myecohub.ch/maintenance/cmkzgjupd00b9o8fekmfdbf6t https://instatus.myecohub.ch/maintenance/cmkzgjupd00b9o8fekmfdbf6t Planned maintenance work Type: Maintenance Duration: 1 hour Affected Components: Provisioning Service, EcoHub Processes, DXP Service, Broker Portals, Marketplace, Login Nov 23, 04:00:00 GMT+0 - Identified - We are performing a technical update. This will remove outdated cipher suites and only support stronger encryption methods. During the maintenance window, login and all portal services will be unavailable. Nov 23, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 23, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , , , ,

<p><small>Nov <var data-var='date'> 23</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing a technical update. This will remove outdated cipher suites and only support stronger encryption methods. During the maintenance window, login and all portal services will be unavailable..</p> <p><small>Nov <var data-var='date'> 23</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 23</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 23 Nov 2025 04:00:00 +0000 https://instatus.myecohub.ch/maintenance/cmi768p8407x9oroot09ul71f https://instatus.myecohub.ch/maintenance/cmi768p8407x9oroot09ul71f Scheduled maintenance Type: Maintenance Duration: 2 hours Affected Components: Broker Portals, DXP Service, Login, Marketplace, Provisioning Service, EcoHub Processes Sep 28, 09:00:00 GMT+0 - Identified - We are conducting scheduled maintenance on our infrastructure. The expected downtime is approximately **2 hours**. Our services will be unavailable during this time. Thank you for your understanding. Sep 28, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 28, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: , , , , ,

<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are conducting scheduled maintenance on our infrastructure. The expected downtime is approximately **2 hours**. Our services will be unavailable during this time. Thank you for your understanding..</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 28 Sep 2025 09:00:00 +0000 https://instatus.myecohub.ch/maintenance/cmfy4388m00cn2x1h5kq37lns https://instatus.myecohub.ch/maintenance/cmfy4388m00cn2x1h5kq37lns Azure North Network Connectivity issue Type: Incident Duration: 22 hours and 5 minutes Affected Components: , DXP Service, Website myecohub.ch, Broker Portals, Provisioning Service, Marketplace, EcoHub Processes, Login, EcoHub → Sep 26, 23:54:00 GMT+0 - Identified - Between 23:54 UTC on 26 September 2025 and 21:59 UTC on 27 September 2025, a platform issue resulted in an impact to customers in Switzerland North who may have experienced service availability issues for resources hosted in the region. Many customers experienced mitigation by 04:00 UTC on 27 September 2025, while those impacted by additional residual impacts that remained after initial mitigation steps experienced full mitigation as late as 21:59 UTC on 27 September 2025. Sep 27, 04:00:00 GMT+0 - Monitoring - Microsoft corrected the certificate error and deployed the fix to re-establish connectivity for load balancer within the region. Most affected resources automatically recovered once connectivity was restored. We will monitor the issue and set it to resolved afterwards. Sep 27, 21:59:00 GMT+0 - Resolved - Microsoft completed the Residual impact recovery activities and validation, confirming full recovery of all impacted services and customers. Type: Incident

Duration: 22 hours and 5 minutes

Affected Components: , , , , , , ,

<p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>23:54:00</var> GMT+0</small><br><strong>Identified</strong> - Between 23:54 UTC on 26 September 2025 and 21:59 UTC on 27 September 2025, a platform issue resulted in an impact to customers in Switzerland North who may have experienced service availability issues for resources hosted in the region. Many customers experienced mitigation by 04:00 UTC on 27 September 2025, while those impacted by additional residual impacts that remained after initial mitigation steps experienced full mitigation as late as 21:59 UTC on 27 September 2025..</p> <p><small>Sep <var data-var='date'> 27</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - Microsoft corrected the certificate error and deployed the fix to re-establish connectivity for load balancer within the region. Most affected resources automatically recovered once connectivity was restored. We will monitor the issue and set it to resolved afterwards..</p> <p><small>Sep <var data-var='date'> 27</var>, <var data-var='time'>21:59:00</var> GMT+0</small><br><strong>Resolved</strong> - Microsoft completed the Residual impact recovery activities and validation, confirming full recovery of all impacted services and customers..</p> ]]> Fri, 26 Sep 2025 23:54:00 +0000 https://instatus.myecohub.ch/incident/cmhdhbeoa001l13cv172uytmj https://instatus.myecohub.ch/incident/cmhdhbeoa001l13cv172uytmj Planned maintenance work Type: Maintenance Duration: 2 hours Affected Components: Broker Portals, DXP Service, Login, Marketplace, Provisioning Service, EcoHub Processes Sep 6, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 6, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 6, 07:00:00 GMT+0 - Identified - We are conducting scheduled maintenance on our infrastructure. The expected downtime is approximately **2 hours**. Our services will be unavailable during this time. Thank you for your understanding. Type: Maintenance

Duration: 2 hours

Affected Components: , , , , ,

<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are conducting scheduled maintenance on our infrastructure. The expected downtime is approximately **2 hours**. Our services will be unavailable during this time. Thank you for your understanding..</p> ]]> Sat, 6 Sep 2025 07:00:00 +0000 https://instatus.myecohub.ch/maintenance/cmf6wlq2v005oivxukynp5vni https://instatus.myecohub.ch/maintenance/cmf6wlq2v005oivxukynp5vni Planned maintenance Type: Maintenance Duration: 30 minutes Affected Components: EcoHub Processes Aug 16, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 16, 10:30:00 GMT+0 - Completed - Maintenance has completed successfully Aug 16, 10:00:00 GMT+0 - Identified - We are conducting scheduled maintenance at EcoHub Processes. The expected downtime is approximately **30 minutes**. EcoHub Processes will be unavailable during this time. Thank you for your understanding. Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>10:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are conducting scheduled maintenance at EcoHub Processes. The expected downtime is approximately **30 minutes**. EcoHub Processes will be unavailable during this time. Thank you for your understanding..</p> ]]> Sat, 16 Aug 2025 10:00:00 +0000 https://instatus.myecohub.ch/maintenance/cmebg0q9n000s149vd26hhz93 https://instatus.myecohub.ch/maintenance/cmebg0q9n000s149vd26hhz93 Geplante Wartungsarbeiten Type: Maintenance Duration: 10 minutes Affected Components: Broker Portals, DXP Service, Login, Marketplace, Provisioning Service Aug 14, 04:10:00 GMT+0 - Completed - Maintenance has completed successfully Aug 14, 04:00:00 GMT+0 - Identified - We are conducting scheduled maintenance on our infrastructure. The expected downtime is approximately **5–10 minutes**. EcoHub will be unavailable during this time. Thank you for your understanding. Aug 14, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 10 minutes

Affected Components: , , , ,

<p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>04:10:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are conducting scheduled maintenance on our infrastructure. The expected downtime is approximately **5–10 minutes**. EcoHub will be unavailable during this time. Thank you for your understanding..</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 14 Aug 2025 04:00:00 +0000 https://instatus.myecohub.ch/maintenance/cmea3dnpg0009111kww4m0utn https://instatus.myecohub.ch/maintenance/cmea3dnpg0009111kww4m0utn Zugriff auf Portale momentan nicht verfügbar Type: Incident Duration: 3 hours and 1 minute Affected Components: Broker Portals Aug 11, 06:14:27 GMT+0 - Investigating - Der Zugriff auf unsere Portale über Single Sign-On (SSO) ist derzeit aufgrund einer technischen Störung nicht möglich. Unsere Techniker arbeiten bereits an der Behebung. Aug 11, 08:29:19 GMT+0 - Monitoring - Der Zugriff auf unsere Portale über Single Sign-On (SSO) ist wieder möglich. Wir haben einen Fix implementiert und beobachten das System weiterhin, um die Stabilität sicherzustellen. Aug 11, 09:15:31 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 1 minute

Affected Components:

<p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>06:14:27</var> GMT+0</small><br><strong>Investigating</strong> - Der Zugriff auf unsere Portale über Single Sign-On (SSO) ist derzeit aufgrund einer technischen Störung nicht möglich. Unsere Techniker arbeiten bereits an der Behebung..</p> <p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>08:29:19</var> GMT+0</small><br><strong>Monitoring</strong> - Der Zugriff auf unsere Portale über Single Sign-On (SSO) ist wieder möglich. Wir haben einen Fix implementiert und beobachten das System weiterhin, um die Stabilität sicherzustellen..</p> <p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>09:15:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 11 Aug 2025 06:14:27 +0000 https://instatus.myecohub.ch/incident/cme6pwj0o004pw5gafzy1gv88 https://instatus.myecohub.ch/incident/cme6pwj0o004pw5gafzy1gv88 Temporäre Performance-Einbussen im EcoHub-Portal Type: Incident Duration: 1 hour and 11 minutes Affected Components: Login Jun 11, 13:41:00 GMT+0 - Resolved - Es kam zu einer Störung im EcoHub-Portal, die sich in Form von Performance-Einbussen äusserte. In dieser Phase war der Zugriff auf bestimmte Ressourcen nur eingeschränkt möglich, was sich bei einzelnen Benutzeraktionen in längeren Ladezeiten oder temporär fehlgeschlagenen Anfragen bemerkbar machte. Jun 11, 12:30:00 GMT+0 - Investigating - Dieser Vorfall wird derzeit untersucht. Type: Incident

Duration: 1 hour and 11 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>13:41:00</var> GMT+0</small><br><strong>Resolved</strong> - Es kam zu einer Störung im EcoHub-Portal, die sich in Form von Performance-Einbussen äusserte. In dieser Phase war der Zugriff auf bestimmte Ressourcen nur eingeschränkt möglich, was sich bei einzelnen Benutzeraktionen in längeren Ladezeiten oder temporär fehlgeschlagenen Anfragen bemerkbar machte..</p> <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Investigating</strong> - Dieser Vorfall wird derzeit untersucht..</p> ]]> Wed, 11 Jun 2025 12:30:00 +0000 https://instatus.myecohub.ch/incident/cmc0iy0qr000yyw9o8r9tx6h4 https://instatus.myecohub.ch/incident/cmc0iy0qr000yyw9o8r9tx6h4 Beeinträchtigung des Artifact Resolution Endpunkts Type: Incident Duration: 6 days and 11 hours Affected Components: Broker Portals Jun 11, 07:12:00 GMT+0 - Resolved - Es kam zu einem kurzfristigen Ausfall des Artifact Resolution Endpunkts, der für die SAML-Authentifizierung via Artifact Binding erforderlich ist. Infolgedessen waren die Brokerportale die diese Konfiguration verwenden, für Brokerbenutzer vorübergehend nicht erreichbar. Jun 11, 05:37:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 6 days and 11 hours

Affected Components:

<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>07:12:00</var> GMT+0</small><br><strong>Resolved</strong> - Es kam zu einem kurzfristigen Ausfall des Artifact Resolution Endpunkts, der für die SAML-Authentifizierung via Artifact Binding erforderlich ist. Infolgedessen waren die Brokerportale die diese Konfiguration verwenden, für Brokerbenutzer vorübergehend nicht erreichbar..</p> <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>05:37:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Wed, 11 Jun 2025 05:37:00 +0000 https://instatus.myecohub.ch/incident/cmc0ia6mq000ciqbqjpgmzh6k https://instatus.myecohub.ch/incident/cmc0ia6mq000ciqbqjpgmzh6k Geplante Wartungsarbeiten Type: Maintenance Duration: 6 hours Affected Components: DXP Service, Broker Portals, Provisioning Service, Marketplace, Website myecohub.ch, Login Jun 1, 10:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jun 1, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 1, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: , , , , ,

<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 1 Jun 2025 10:00:00 +0000 https://instatus.myecohub.ch/maintenance/cmb8293f7000z2lcpnzasw4t8 https://instatus.myecohub.ch/maintenance/cmb8293f7000z2lcpnzasw4t8 Geplante Wartungsarbeiten Type: Maintenance Duration: 6 hours Affected Components: DXP Service, Broker Portals, Provisioning Service, Marketplace, Website myecohub.ch, Login May 31, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully May 31, 10:00:01 GMT+0 - Identified - Maintenance is now in progress May 31, 10:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 6 hours

Affected Components: , , , , ,

<p><small>May <var data-var='date'> 31</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 31</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 31</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sat, 31 May 2025 10:00:00 +0000 https://instatus.myecohub.ch/maintenance/cmb825h540008psopxfsoja7j https://instatus.myecohub.ch/maintenance/cmb825h540008psopxfsoja7j Planned maintenance work Type: Maintenance Duration: 1 hour Affected Components: Login, Marketplace, Broker Portals May 10, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully May 10, 06:00:00 GMT+0 - Identified - We are planning scheduled maintenance for this time. EcoHub will not be available with the affected components. May 10, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning scheduled maintenance for this time. EcoHub will not be available with the affected components..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 10 May 2025 06:00:00 +0000 https://instatus.myecohub.ch/maintenance/cmagnyu4a0027qayybb56h4rb https://instatus.myecohub.ch/maintenance/cmagnyu4a0027qayybb56h4rb Planned maintenance Type: Maintenance Duration: 30 minutes Affected Components: DXP Service, Broker Portals May 4, 05:00:01 GMT+0 - Identified - Maintenance is now in progress May 4, 05:30:00 GMT+0 - Completed - Maintenance has completed successfully May 4, 05:00:00 GMT+0 - Identified - We are planning to carry out scheduled maintenance on our infrastructure during this time. Type: Maintenance

Duration: 30 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>05:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning to carry out scheduled maintenance on our infrastructure during this time..</p> ]]> Sun, 4 May 2025 05:00:00 +0000 https://instatus.myecohub.ch/maintenance/cma3z92kh005ihf70erg83up1 https://instatus.myecohub.ch/maintenance/cma3z92kh005ihf70erg83up1 Planned maintenance Type: Maintenance Duration: 2 hours Affected Components: DXP Service, Broker Portals Apr 13, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 13, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 13, 08:00:00 GMT+0 - Identified - We are planning to carry out scheduled maintenance on our infrastructure during this time. Type: Maintenance

Duration: 2 hours

Affected Components: ,

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning to carry out scheduled maintenance on our infrastructure during this time..</p> ]]> Sun, 13 Apr 2025 08:00:00 +0000 https://instatus.myecohub.ch/maintenance/cm9buif63002rk085p8bhc9lj https://instatus.myecohub.ch/maintenance/cm9buif63002rk085p8bhc9lj Planned maintenance work Type: Maintenance Duration: 4 hours Affected Components: DXP Service, Broker Portals Apr 6, 08:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Apr 6, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 6, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 4 hours

Affected Components: ,

<p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 6 Apr 2025 08:00:00 +0000 https://instatus.myecohub.ch/maintenance/cm92n6p8o005hfcu9k0gcywzn https://instatus.myecohub.ch/maintenance/cm92n6p8o005hfcu9k0gcywzn Planned Maintenance Type: Maintenance Duration: 1 hour Affected Components: Provisioning Service, Login, Marketplace, DXP Service, Broker Portals Mar 8, 10:00:00 GMT+0 - Identified - We are performing scheduled maintenance to upgrade our infrastructure. During this upgrade, there will be a downtime of approximately 1 hour during which our services will be unavailable. Date: Saturday, March 8, 2025 Time period: 11:00 am (UTC+1) Planned downtime: approx. 1 hour Once the maintenance is complete, the system will be fully available again with improved performance and stability. We thank you for your understanding. Mar 8, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 8, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: , , , ,

<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing scheduled maintenance to upgrade our infrastructure. During this upgrade, there will be a downtime of approximately 1 hour during which our services will be unavailable. Date: Saturday, March 8, 2025 Time period: 11:00 am (UTC+1) Planned downtime: approx. 1 hour Once the maintenance is complete, the system will be fully available again with improved performance and stability. We thank you for your understanding..</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 8 Mar 2025 10:00:00 +0000 https://instatus.myecohub.ch/maintenance/cm7yj6vs80012klwxl5w3zkr4 https://instatus.myecohub.ch/maintenance/cm7yj6vs80012klwxl5w3zkr4 Planned maintenance work Type: Maintenance Duration: 2 hours Affected Components: Login, Marketplace Mar 2, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 2, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 2, 09:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. EcoHub will be unavailable from 10:00 am to 12:00 pm CET. Type: Maintenance

Duration: 2 hours

Affected Components: ,

<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. EcoHub will be unavailable from 10:00 am to 12:00 pm CET..</p> ]]> Sun, 2 Mar 2025 09:00:00 +0000 https://instatus.myecohub.ch/maintenance/cm7ren9c600fyj0yga4kei2na https://instatus.myecohub.ch/maintenance/cm7ren9c600fyj0yga4kei2na Some broker portals currently unavailable Type: Incident Duration: 17 minutes Affected Components: Broker Portals Feb 28, 07:45:14 GMT+0 - Investigating - We are currently investigating the incident. Feb 28, 08:01:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 17 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>07:45:14</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating the incident..</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>08:01:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 28 Feb 2025 07:45:14 +0000 https://instatus.myecohub.ch/incident/cm7ogxk79003gmpif8u2zqj71 https://instatus.myecohub.ch/incident/cm7ogxk79003gmpif8u2zqj71 Login to EcoHub currently not possible Type: Incident Duration: 18 minutes Affected Components: Login Feb 21, 13:34:13 GMT+0 - Monitoring - The issue has been identified and resolved. We are currently monitoring the login. Feb 21, 13:37:35 GMT+0 - Resolved - This incident has been resolved. Feb 21, 13:19:08 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 18 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>13:34:13</var> GMT+0</small><br><strong>Monitoring</strong> - The issue has been identified and resolved. We are currently monitoring the login..</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>13:37:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>13:19:08</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Fri, 21 Feb 2025 13:19:08 +0000 https://instatus.myecohub.ch/incident/cm7ess06m00b4cyd0trnivgg8 https://instatus.myecohub.ch/incident/cm7ess06m00b4cyd0trnivgg8 Login to EcoHub currently not possible Type: Incident Duration: 6 minutes Affected Components: Login Feb 4, 15:06:08 GMT+0 - Resolved - This incident has been resolved. Feb 4, 15:00:24 GMT+0 - Identified - Login to EcoHub currently not possible Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>15:06:08</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>15:00:24</var> GMT+0</small><br><strong>Identified</strong> - Login to EcoHub currently not possible.</p> ]]> Tue, 4 Feb 2025 15:00:24 +0000 https://instatus.myecohub.ch/incident/cm6qlwqzd001p11wqza1zoqg2 https://instatus.myecohub.ch/incident/cm6qlwqzd001p11wqza1zoqg2 Broker portals and website partially unavailable Type: Incident Affected Components: Website myecohub.ch, Broker Portals Jan 13, 10:19:14 GMT+0 - Resolved - We are currently investigating this incident. Type: Incident

Affected Components: ,

<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>10:19:14</var> GMT+0</small><br><strong>Resolved</strong> - We are currently investigating this incident..</p> ]]> Mon, 13 Jan 2025 10:19:14 +0000 https://instatus.myecohub.ch/incident/cm5uw6f9n00eg3nf8gg31tay0 https://instatus.myecohub.ch/incident/cm5uw6f9n00eg3nf8gg31tay0 Planned Maintenance (PROD) Type: Maintenance Duration: 1 hour Affected Components: Login Nov 17, 13:00:00 GMT+0 - Identified - We are planning a scheduled maintenance during this time. Login to EcoHub will be unavailable for 1 hour. Nov 17, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 17, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning a scheduled maintenance during this time. Login to EcoHub will be unavailable for 1 hour..</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 17 Nov 2024 13:00:00 +0000 https://instatus.myecohub.ch/maintenance/cm375b9i20005rcqpke5nboab https://instatus.myecohub.ch/maintenance/cm375b9i20005rcqpke5nboab Planned Maintenance Work (IAT) Type: Maintenance Duration: 1 hour Affected Components: Login Nov 17, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 17, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 17, 03:00:00 GMT+0 - Identified - We are planning scheduled maintenance for this time. The login to EcoHub IAT will not be available for 1 hour. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning scheduled maintenance for this time. The login to EcoHub IAT will not be available for 1 hour..</p> ]]> Sun, 17 Nov 2024 03:00:00 +0000 https://instatus.myecohub.ch/maintenance/cm3757r3v000l5huswktg8mpm https://instatus.myecohub.ch/maintenance/cm3757r3v000l5huswktg8mpm Planned maintenance work Type: Maintenance Duration: 10 days Affected Components: Website myecohub.ch Oct 27, 04:00:00 GMT+0 - Identified - We are planning to carry out scheduled maintenance on our website during this time. Oct 27, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 27, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 10 days

Affected Components:

<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning to carry out scheduled maintenance on our website during this time..</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 27 Oct 2024 04:00:00 +0000 https://instatus.myecohub.ch/maintenance/cm2pzixev00022fj15q0fmjc9 https://instatus.myecohub.ch/maintenance/cm2pzixev00022fj15q0fmjc9 The Ecohub website is currently unavailable Type: Incident Duration: 1 hour and 38 minutes Affected Components: Website myecohub.ch Oct 25, 14:49:09 GMT+0 - Resolved - The problem has been solved and the Ecohub website is accessible again. Oct 25, 13:10:00 GMT+0 - Identified - The problem has been identified and the team is working on a solution. Oct 25, 13:11:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 hour and 38 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>14:49:09</var> GMT+0</small><br><strong>Resolved</strong> - The problem has been solved and the Ecohub website is accessible again..</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>13:10:00</var> GMT+0</small><br><strong>Identified</strong> - The problem has been identified and the team is working on a solution..</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>13:11:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Fri, 25 Oct 2024 13:10:00 +0000 https://instatus.myecohub.ch/incident/cm2otrb2y00158s4abjidvius https://instatus.myecohub.ch/incident/cm2otrb2y00158s4abjidvius Planned maintenance work Type: Maintenance Duration: 2 days and 12 hours Affected Components: Login Oct 20, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 20, 04:00:00 GMT+0 - Identified - We are planning scheduled maintenance for this time. The EcoHub login will be unavailable for 1 hour. Oct 20, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 days and 12 hours

Affected Components:

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning scheduled maintenance for this time. The EcoHub login will be unavailable for 1 hour..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 20 Oct 2024 04:00:00 +0000 https://instatus.myecohub.ch/maintenance/cm2c13qkj0017y37bgixbs9rm https://instatus.myecohub.ch/maintenance/cm2c13qkj0017y37bgixbs9rm Migration in the test environment (IAT) Type: Maintenance Duration: 9 days Affected Components: Login Sep 28, 18:00:00 GMT+0 - Completed - Maintenance was completed successfully Sep 28, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 28, 02:00:00 GMT+0 - Identified - On Saturday, September 28th 2024, a migration will be carried out in the EcoHub test environment (IAT) from 4:00 a.m. to 8:00 p.m. During this time, the [test-myecohub.ch](http://test-myecohub.ch) platform will **not be available** . Type: Maintenance

Duration: 9 days

Affected Components:

<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance was completed successfully.</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - On Saturday, September 28th 2024, a migration will be carried out in the EcoHub test environment (IAT) from 4:00 a.m. to 8:00 p.m. During this time, the [test-myecohub.ch](http://test-myecohub.ch) platform will **not be available** ..</p> ]]> Sat, 28 Sep 2024 02:00:00 +0000 https://instatus.myecohub.ch/maintenance/cm1kfhrj30003lwk0l4bnbq2o https://instatus.myecohub.ch/maintenance/cm1kfhrj30003lwk0l4bnbq2o Reduced performance in provisioning service Type: Incident Duration: 3 hours and 14 minutes Affected Components: Provisioning Service May 15, 10:03:20 GMT+0 - Resolved - This incident has been resolved. May 15, 06:49:30 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 3 hours and 14 minutes

Affected Components:

<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>10:03:20</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>06:49:30</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Wed, 15 May 2024 06:49:30 +0000 https://instatus.myecohub.ch/incident/clw7goq3a32858aoofgb9xj92j https://instatus.myecohub.ch/incident/clw7goq3a32858aoofgb9xj92j Login to EcoHub currently not possible Type: Incident Duration: 3 hours and 7 minutes Affected Components: Login May 5, 19:33:14 GMT+0 - Investigating - We are currently investigating this incident. May 5, 22:39:52 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 7 minutes

Affected Components:

<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>19:33:14</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>22:39:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 5 May 2024 19:33:14 +0000 https://instatus.myecohub.ch/incident/clvtxkd8k3400224doj8hl2lqre https://instatus.myecohub.ch/incident/clvtxkd8k3400224doj8hl2lqre Login To Broker Portal partially not working. Type: Incident Duration: 1 hour and 16 minutes Affected Components: Broker Portals Apr 22, 07:19:00 GMT+0 - Investigating - We are currently investigating this incident, that certain Broker Portals cannot be accessed Apr 22, 08:35:00 GMT+0 - Resolved - SSO to all Broker Portals are working again Type: Incident

Duration: 1 hour and 16 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>07:19:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident, that certain Broker Portals cannot be accessed.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>08:35:00</var> GMT+0</small><br><strong>Resolved</strong> - SSO to all Broker Portals are working again.</p> ]]> Mon, 22 Apr 2024 07:19:00 +0000 https://instatus.myecohub.ch/incident/clwghisb316790b9n6mxypa6nq https://instatus.myecohub.ch/incident/clwghisb316790b9n6mxypa6nq Scheduled maintenance work Type: Maintenance Duration: 7 days and 12 hours Affected Components: Login, Marketplace Feb 11, 05:30:01 GMT+0 - Identified - Maintenance is now in progress Feb 11, 08:30:00 GMT+0 - Completed - Maintenance has completed successfully Feb 11, 05:30:00 GMT+0 - Identified - We are planning scheduled maintenance during this time. The EcoHub Login and Marketplace will be temporarily unavailable during maintenance. Expected downtime: 3 hours Type: Maintenance

Duration: 7 days and 12 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>05:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>08:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>05:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning scheduled maintenance during this time. The EcoHub Login and Marketplace will be temporarily unavailable during maintenance. Expected downtime: 3 hours.</p> ]]> Sun, 11 Feb 2024 05:30:00 +0000 https://instatus.myecohub.ch/maintenance/clsbh3y4293297arn6tic5ows5 https://instatus.myecohub.ch/maintenance/clsbh3y4293297arn6tic5ows5 Scheduled maintenance work Type: Maintenance Duration: 3 hours Affected Components: Provisioning Service, Login, Marketplace, DXP Service, Broker Portals Sep 24, 03:00:00 GMT+0 - Identified - We are planning scheduled maintenance on the infrastructure during this time. EcoHub will be temporarily unavailable during maintenance. Expected downtime: 3 hours Sep 24, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 24, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 3 hours

Affected Components: , , , ,

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning scheduled maintenance on the infrastructure during this time. EcoHub will be temporarily unavailable during maintenance. Expected downtime: 3 hours.</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 24 Sep 2023 03:00:00 +0000 https://instatus.myecohub.ch/maintenance/clmq2jwcy111751bfmz8hdela3b https://instatus.myecohub.ch/maintenance/clmq2jwcy111751bfmz8hdela3b Login to broker portals not possible at the moment Type: Incident Duration: 1 hour and 1 minute Affected Components: Broker Portals Sep 21, 13:20:26 GMT+0 - Resolved - All broker portals are operational again. Sep 21, 12:45:18 GMT+0 - Monitoring - All broker portals are operational again and are being monitored. Sep 21, 12:19:22 GMT+0 - Investigating - This incident is currently under investigation. Sep 21, 12:38:55 GMT+0 - Identified - The problem has been identified and resolved. Type: Incident

Duration: 1 hour and 1 minute

Affected Components:

<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>13:20:26</var> GMT+0</small><br><strong>Resolved</strong> - All broker portals are operational again..</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>12:45:18</var> GMT+0</small><br><strong>Monitoring</strong> - All broker portals are operational again and are being monitored..</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>12:19:22</var> GMT+0</small><br><strong>Investigating</strong> - This incident is currently under investigation..</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>12:38:55</var> GMT+0</small><br><strong>Identified</strong> - The problem has been identified and resolved..</p> ]]> Thu, 21 Sep 2023 12:19:22 +0000 https://instatus.myecohub.ch/incident/clmt540yq21853b8n322obrhtc https://instatus.myecohub.ch/incident/clmt540yq21853b8n322obrhtc EcoHub landing page not accessible Type: Incident Affected Components: Website myecohub.ch Sep 12, 11:46:59 GMT+0 - Resolved - We are currently investigating this incident. Type: Incident

Affected Components:

<p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>11:46:59</var> GMT+0</small><br><strong>Resolved</strong> - We are currently investigating this incident..</p> ]]> Tue, 12 Sep 2023 11:46:59 +0000 https://instatus.myecohub.ch/incident/clmg8zpo479492bmo7d2rhn0le https://instatus.myecohub.ch/incident/clmg8zpo479492bmo7d2rhn0le Error in the provisioning service Type: Incident Duration: 6 days, 23 hours and 2 minutes Affected Components: Provisioning Service Aug 30, 05:25:00 GMT+0 - Identified - The problem has been identified and a solution is being worked on. Aug 31, 07:35:48 GMT+0 - Monitoring - The provisioning service is currently showing reduced performance in some cases. This does not apply to all requests. We expect to be able to restore full performance shortly. We apologize for any inconvenience and thank you for your understanding. Sep 5, 13:28:00 GMT+0 - Resolved - The provisioning service works again with full performance. We apologize for any inconvenience and thank you for your understanding. Aug 29, 14:25:56 GMT+0 - Investigating - There is currently an issue with the provisioning service which is currently being investigated. Type: Incident

Duration: 6 days, 23 hours and 2 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 30</var>, <var data-var='time'>05:25:00</var> GMT+0</small><br><strong>Identified</strong> - The problem has been identified and a solution is being worked on..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>07:35:48</var> GMT+0</small><br><strong>Monitoring</strong> - The provisioning service is currently showing reduced performance in some cases. This does not apply to all requests. We expect to be able to restore full performance shortly. We apologize for any inconvenience and thank you for your understanding..</p> <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>13:28:00</var> GMT+0</small><br><strong>Resolved</strong> - The provisioning service works again with full performance. We apologize for any inconvenience and thank you for your understanding..</p> <p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>14:25:56</var> GMT+0</small><br><strong>Investigating</strong> - There is currently an issue with the provisioning service which is currently being investigated..</p> ]]> Tue, 29 Aug 2023 14:25:56 +0000 https://instatus.myecohub.ch/incident/cllwei7ne8182bin6pgref97t https://instatus.myecohub.ch/incident/cllwei7ne8182bin6pgref97t Planned maintenance work Type: Maintenance Duration: 8 minutes Affected Components: Website myecohub.ch, Login, Marketplace, DXP Service, Broker Portals Jul 30, 08:08:02 GMT+0 - Completed - Maintenance has completed successfully. Jul 30, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 30, 08:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 8 minutes

Affected Components: , , , ,

<p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>08:08:02</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Sun, 30 Jul 2023 08:00:00 +0000 https://instatus.myecohub.ch/maintenance/clkp1le6k24348btlqkuso76z5 https://instatus.myecohub.ch/maintenance/clkp1le6k24348btlqkuso76z5 Login to EcoHub is currently not possible Type: Incident Duration: 1 day, 20 hours and 39 minutes Affected Components: Login Jul 18, 13:00:00 GMT+0 - Resolved - Issue has been resolved Jul 18, 12:39:48 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 18, 12:39:28 GMT+0 - Identified - The issue has been identified and a fix has been provided. The login should work again. Jul 18, 12:15:21 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 day, 20 hours and 39 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Resolved</strong> - Issue has been resolved.</p> <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>12:39:48</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>12:39:28</var> GMT+0</small><br><strong>Identified</strong> - The issue has been identified and a fix has been provided. The login should work again..</p> <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>12:15:21</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Tue, 18 Jul 2023 12:15:21 +0000 https://instatus.myecohub.ch/incident/clk89clxx824591wkof0ufnlc6i https://instatus.myecohub.ch/incident/clk89clxx824591wkof0ufnlc6i Planned EcoHub maintenance Type: Maintenance Duration: 4 hours Affected Components: Website myecohub.ch, Login, Marketplace, DXP Service, Broker Portals Jul 9, 03:00:00 GMT+0 - Identified - We are planning a scheduled migration of the EcoHub VMs during this time. During this migration process, our production environment will be temporarily unavailable. Expected downtime: 4 hours Jul 9, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 9, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: , , , ,

<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning a scheduled migration of the EcoHub VMs during this time. During this migration process, our production environment will be temporarily unavailable. Expected downtime: 4 hours.</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 9 Jul 2023 03:00:00 +0000 https://instatus.myecohub.ch/maintenance/cljsf77s8983755zoap6nauzlv https://instatus.myecohub.ch/maintenance/cljsf77s8983755zoap6nauzlv DXP service currently has degraded performance Type: Incident Duration: 3 hours and 4 minutes Affected Components: DXP Service Jul 6, 10:49:04 GMT+0 - Resolved - This incident has been resolved. Jul 6, 07:44:43 GMT+0 - Monitoring - We are currently investigating this incident. Type: Incident

Duration: 3 hours and 4 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>10:49:04</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>07:44:43</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently investigating this incident..</p> ]]> Thu, 6 Jul 2023 07:44:43 +0000 https://instatus.myecohub.ch/incident/cljque8hk196562baomo6ogxgpj https://instatus.myecohub.ch/incident/cljque8hk196562baomo6ogxgpj Login to broker portals is currently not possible Type: Incident Duration: 1 hour and 25 minutes Affected Components: Broker Portals May 22, 07:09:49 GMT+0 - Identified - We were able to identify the problem and it is our turn to fix it. May 22, 06:03:23 GMT+0 - Investigating - We are currently investigating this incident. May 22, 07:28:12 GMT+0 - Resolved - The problem has been fixed and the broker portals can be reached again via EcoHub. Type: Incident

Duration: 1 hour and 25 minutes

Affected Components:

<p><small>May <var data-var='date'> 22</var>, <var data-var='time'>07:09:49</var> GMT+0</small><br><strong>Identified</strong> - We were able to identify the problem and it is our turn to fix it..</p> <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>06:03:23</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>07:28:12</var> GMT+0</small><br><strong>Resolved</strong> - The problem has been fixed and the broker portals can be reached again via EcoHub..</p> ]]> Mon, 22 May 2023 06:03:23 +0000 https://instatus.myecohub.ch/incident/clhyfylc0505593k2omect61a3j https://instatus.myecohub.ch/incident/clhyfylc0505593k2omect61a3j Login to broker portals is currently not possible Type: Incident Duration: 2 hours and 9 minutes Affected Components: Broker Portals Apr 26, 13:54:56 GMT+0 - Resolved - The problem has been fixed and the broker portals can be reached again via EcoHub. Apr 26, 12:35:59 GMT+0 - Identified - We found the problem and are working on fixing it. Apr 26, 11:46:14 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 2 hours and 9 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>13:54:56</var> GMT+0</small><br><strong>Resolved</strong> - The problem has been fixed and the broker portals can be reached again via EcoHub..</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>12:35:59</var> GMT+0</small><br><strong>Identified</strong> - We found the problem and are working on fixing it..</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>11:46:14</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Wed, 26 Apr 2023 11:46:14 +0000 https://instatus.myecohub.ch/incident/clgxmrcmu1099035rzolfyd990xn https://instatus.myecohub.ch/incident/clgxmrcmu1099035rzolfyd990xn Login to EcoHub currently not possible Type: Incident Duration: 1 day, 22 hours and 43 minutes Affected Components: Login Mar 14, 07:44:19 GMT+0 - Monitoring - The issue has been resolved and is being monitored Mar 14, 07:49:22 GMT+0 - Resolved - The problem has been solved Mar 14, 07:40:32 GMT+0 - Identified - The problem has been identified and will be fixed. Mar 14, 07:02:40 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 day, 22 hours and 43 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>07:44:19</var> GMT+0</small><br><strong>Monitoring</strong> - The issue has been resolved and is being monitored.</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>07:49:22</var> GMT+0</small><br><strong>Resolved</strong> - The problem has been solved.</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>07:40:32</var> GMT+0</small><br><strong>Identified</strong> - The problem has been identified and will be fixed..</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>07:02:40</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Tue, 14 Mar 2023 07:02:40 +0000 https://instatus.myecohub.ch/incident/clf7wp1vc2573536pobgav27r84 https://instatus.myecohub.ch/incident/clf7wp1vc2573536pobgav27r84