EcoHub - Azure North Network Connectivity issue – Incident details

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Azure North Network Connectivity issue

ResolvedMajor outage22 hours 5 minutes

Affected

  • ResolvedUTC

    Microsoft completed the Residual impact recovery activities and validation, confirming full recovery of all impacted services and customers. 

  • MonitoringUTC

    Microsoft corrected the certificate error and deployed the fix to re-establish connectivity for load balancer within the region. Most affected resources automatically recovered once connectivity was restored. We will monitor the issue and set it to resolved afterwards.

  • IdentifiedUTC

    Between 23:54 UTC on 26 September 2025 and 21:59 UTC on 27 September 2025, a platform issue resulted in an impact to customers in Switzerland North who may have experienced service availability issues for resources hosted in the region. Many customers experienced mitigation by 04:00 UTC on 27 September 2025, while those impacted by additional residual impacts that remained after initial mitigation steps experienced full mitigation as late as 21:59 UTC on 27 September 2025.