EcoHub - Notice history

All systems operational

100.0% uptime

Website myecohub.ch - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Login - Operational

99.96% uptime
Jun 2023 · 100.0%Jul · 99.90%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Provisioning Service - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Standard API Framework (SAF) - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

DXP Service - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Compliance Service - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Marketplace - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Broker Portals - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

EcoHub Processes - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Notice history

View current status

Aug 2023

Error in the provisioning service
ResolvedDegraded performance167 hours 2 minutes
  • ResolvedUTC

    The provisioning service works again with full performance. We apologize for any inconvenience and thank you for your understanding.

  • MonitoringUTC

    The provisioning service is currently showing reduced performance in some cases. This does not apply to all requests. We expect to be able to restore full performance shortly. We apologize for any inconvenience and thank you for your understanding.

  • IdentifiedUTC

    The problem has been identified and a solution is being worked on.

  • InvestigatingUTC

    There is currently an issue with the provisioning service which is currently being investigated.

Jul 2023

JUL30
Planned maintenance work
CompletedMaintenance8 minutes
  • CompletedJuly 30, 2023 at 8:08 AMUTC

    Maintenance has completed successfully.

  • In progressJuly 30, 2023 at 8:00 AMUTC

    Maintenance is now in progress

  • PlannedJuly 30, 2023 at 8:00 AMUTC

    We are planning for a scheduled maintenance during that time.

Login to EcoHub is currently not possible
ResolvedMajor outage44 minutes
  • ResolvedUTC

    Issue has been resolved

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    The issue has been identified and a fix has been provided.
    The login should work again.

  • InvestigatingUTC

    We are currently investigating this incident.

JUL9
Planned EcoHub maintenance
CompletedMaintenance4 hours
  • CompletedJuly 09, 2023 at 7:00 AMUTC

    Maintenance has completed successfully

  • In progressJuly 09, 2023 at 3:00 AMUTC

    Maintenance is now in progress

  • PlannedJuly 09, 2023 at 3:00 AMUTC

    We are planning a scheduled migration of the EcoHub VMs during this time. During this migration process, our production environment will be temporarily unavailable.

    Expected downtime: 4 hours

DXP service currently has degraded performance
ResolvedDegraded performance3 hours 4 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We are currently investigating this incident.

Jun 2023

JUN11
EcoHub maintenance work
CompletedMaintenance6 hours

  • We plan to perform scheduled maintenance during this time. EcoHub will be temporarily unavailable during the maintenance.

    Expected downtime: 6 hours

    June 11, 2023 at 3:00 AMUTC

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