EcoHub AG - Notice history

All systems operational

100% - uptime

Website myecohub.ch - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

Login - Operational

100% - uptime
Jul 2023 · 99.90%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

Provisioning Service - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

DXP Service - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

Marketplace - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

Broker Portals - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 99.96%

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Jul 2023
Aug 2023
Sep 2023

Notice history

Sep 2023

Scheduled maintenance work
  • Completed
    September 24, 2023 at 6:00 AM
    Completed
    September 24, 2023 at 6:00 AM

    Maintenance has completed successfully

  • In progress
    September 24, 2023 at 3:00 AM
    In progress
    September 24, 2023 at 3:00 AM

    Maintenance is now in progress

  • Planned
    September 24, 2023 at 3:00 AM
    Planned
    September 24, 2023 at 3:00 AM

    We are planning scheduled maintenance on the infrastructure during this time. EcoHub will be temporarily unavailable during maintenance.

    Expected downtime: 3 hours

Login to broker portals not possible at the moment
  • Resolved
    Resolved

    All broker portals are operational again.

  • Monitoring
    Monitoring

    All broker portals are operational again and are being monitored.

  • Identified
    Identified

    The problem has been identified and resolved.

  • Investigating
    Investigating

    This incident is currently under investigation.

EcoHub landing page not accessible
  • Resolved
    Resolved

    We are currently investigating this incident.

Aug 2023

Error in the provisioning service
  • Resolved
    Resolved

    The provisioning service works again with full performance. We apologize for any inconvenience and thank you for your understanding.

  • Monitoring
    Monitoring

    The provisioning service is currently showing reduced performance in some cases. This does not apply to all requests. We expect to be able to restore full performance shortly. We apologize for any inconvenience and thank you for your understanding.

  • Identified
    Identified

    The problem has been identified and a solution is being worked on.

  • Investigating
    Investigating

    There is currently an issue with the provisioning service which is currently being investigated.

Jul 2023

Planned maintenance work
  • Completed
    July 30, 2023 at 8:08 AM
    Completed
    July 30, 2023 at 8:08 AM

    Maintenance has completed successfully.

  • In progress
    July 30, 2023 at 8:00 AM
    In progress
    July 30, 2023 at 8:00 AM

    Maintenance is now in progress

  • Planned
    July 30, 2023 at 8:00 AM
    Planned
    July 30, 2023 at 8:00 AM

    We are planning for a scheduled maintenance during that time.

Login to EcoHub is currently not possible
  • Resolved
    Resolved

    Issue has been resolved

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    The issue has been identified and a fix has been provided.
    The login should work again.

  • Investigating
    Investigating

    We are currently investigating this incident.

Planned EcoHub maintenance
  • Completed
    July 09, 2023 at 7:00 AM
    Completed
    July 09, 2023 at 7:00 AM

    Maintenance has completed successfully

  • In progress
    July 09, 2023 at 3:00 AM
    In progress
    July 09, 2023 at 3:00 AM

    Maintenance is now in progress

  • Planned
    July 09, 2023 at 3:00 AM
    Planned
    July 09, 2023 at 3:00 AM

    We are planning a scheduled migration of the EcoHub VMs during this time. During this migration process, our production environment will be temporarily unavailable.

    Expected downtime: 4 hours

DXP service currently has degraded performance
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are currently investigating this incident.

Jul 2023 to Sep 2023

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